Success Stories

Breakthrough Productivity with Information Certainty

Instantly, ICertainty solutions create information certainty for each business process, delivering continuous ROI and greater employee, customer, and partner value, as new solutions are deployed across the organization. Best of all, management accelerates the building of a sustainable, results-driven culture that delivers breakthrough—not incremental—productivity advancements by providing each employee with: 1) clear goals, 2) communication, 3) accountability, 4) process efficiency, and 5) employee-recognition accelerators.

Accelerate the Organization with ICertainty Total Quality Management Toolkit (ICTQM)

ICertainty solutions accelerate the organizations’ success, as managers, business analysts and IT professionals learn to use the ICTQM Toolkit. Using ICTQM organizations eliminate the traditional dependency on IT that has historically made technology slow to respond and expensive to deploy in the ad-hoc processes that demand GRC oversight and easy access. Organizations quickly become smarter and more efficient, now that both business managers and IT can:

• eliminate the filing variance and manual effort that occurs in managing today’s information, which is filed in spreadsheets, databases, and document management systems;


• build, deploy, and adapt patent-pending “IC Smart Records,” “IC GRC Templates,” and “IC Performance Management Views” in minutes — not days and weeks — to obtain continuous, automated audits, clear oversight, and one-click access to relevant information;


• apply six-sigma methods directly into the organization’s unique business processes, building a culture driven by all the employees, customers, and partners;


• provide employees with instant feedback on the organization’s GRC program requirements, so they can set priorities and focus on what is most relevant to the organization’s success;


• provide business managers with real-time visibility and accurate knowledge of each business record for each business process, allowing them to act quickly;


• eliminate the manual information processing that steals precious time and frustrates employees, thereby delivering real-time confidence and rapid user adoption. The quality of life for employees instantly improves, as they really focus on what is important for the organization’s success;


• develop smart web applications — defined by business managers using IC default workflows — that are clearly communicated to IT, and easy to integrate with existing systems to automate data and document workflows, and


• provide real-time feedback with accurate information — driven by continuous, automated audit programs — to allow management to coach, motivate, and “course correct” the performance, governance, risk, and compliance programs that are so critical in today’s competitive global community.

As Result - Business Management is UnCertain

This failure causes a multitude of problems to manage a successful organization, for example:


• COMPLIANCE- without a complete departmental audit, managers and staff simply do not know what critical documentation and data is missing, incomplete, or expired. This leads to lapses in compliance and “garbage in, garbage out” analyses;


• GOVERNANCE - responses to information requests by internal and external auditors require virtual work stoppages to marshal staff, gather documents and data, and manually create reports;


• PERFORMANCE- managers can’t effectively measure employee performance to praise productive staff members or coach failing ones. Good employees get frustrated and poor employees remain and continue their unproductive ways;


• RISK - managers are unable to initiate new GRC and best practices programs without help from an overburdened IT department with its inevitable delays.